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HeyGen Pricing, Plans, and Subscriptions Explained: What You Need to Know

Here you can find all the up-to-date information on our subscriptions and pricing.

Avi avatar
Written by Avi
Updated over 2 weeks ago

Over the years, our subscription offerings have evolved as HeyGen continues to grow and adapt. Below is a breakdown of our current subscription types, along with information about deprecated account types and the support provided for each. Whether you're on the latest plan or a legacy subscription, we've got you covered.

🛎️ Note: The below article covers regular HeyGen Avatar & Video subscriptions only. Click here to learn about our API Subscriptions for Video, Translation, and Interactive Avatars.


Key Features: Unlimited Plans

Let's start with the basics and better explain our Pricing Page by highlighting the key features in each current subscription type.

HeyGen Free Plan

For individuals learning and exploring HeyGen

Video Generation:

  • 3 videos per month

  • Videos up to 3-mins in duration

  • 720p video export

  • Standard video processing

  • 3 Avatar IV videos per month

Features You’ll Love:

  • 1 Custom Video Avatar

  • 500+ Stock Video Avatars

  • 30+ languages

  • Share & download videos

HeyGen Creator Plan

For individuals creating short-form videos

Video Generation:

  • Unlimited Avatar videos

  • Videos up to 30-mins in duration

  • 1080p video export

  • Fast video processing [see details]

  • 10 minutes of Avatar IV per month

  • 120 Video Translation minutes per month

Everything in Free, plus:

  • 1 Custom Video Avatar

  • 1 Custom Interactive Avatar

  • 700+ Stock Video Avatars

  • Voice cloning

  • 175+ languages and dialects

  • Generate Looks

  • Look Packs

  • Watermark removal

  • Brand Kit

HeyGen Team Plan

For individuals and teams generating on-brand, high-quality videos

Video Generation:

  • Unlimited Avatar videos

  • Videos up to 30-mins in duration

  • 4k video export

  • Fast video processing [see details]

  • 10 minutes of Avatar IV per month

  • 120 Video Translation minutes per month

Everything in Creator, plus:

  • 2 seats included

  • 2 Custom Video Avatars

  • 2 Custom Interactive Avatars

  • Unlimited Photo Avatars

  • Edit & proofread translation script

  • Workspace collaboration

  • Video draft commenting & editing

  • Invites & team management

  • Pay as you grow

  • Scale your brand and centralize assets

HeyGen Enterprise Plan

For businesses with custom needs producing studio-quality videos

Video Generation:

  • Unlimited videos

  • No video duration max

  • 4k video export

  • Fastest video processing

  • 5 minutes of Avatar IV per month

Everything in Team, plus:

  • Centrally manage roles and access

  • SAML/SSO

  • Enterprise-grade security & privacy

  • Commercial terms

  • Priority customer support

  • Dedicated customer success manager

Each tier is designed to meet the specific needs of individual users, creators, teams, and enterprise clients, providing more features and support as you move up the tiers.


Unlimited Plan Costs*

For detailed cost breakdown and the most up-to-date information, please view our Pricing Page. Make sure to scroll down for an in-depth review of the features.

Creator: $24/month (annual) or $29/monthly

Team: $30/month/seat (annual, 2 seat minimum) or $39/monthly/seat (2 seat minimum)

Enterprise: Custom pricing. Contact [email protected] to learn more.

Free: $0/month


NEW! Generative Credit Packs

Generative Credit Packs are available as add-ons to HeyGen Creator and Team plans. Generative Credits allow you to continue using HeyGen's advanced AI features after you've used up your monthly plan allowances.

🛎️ Note: Both the built-in generative credits and add-on generative credits will reset according to your billing cycle. Credit packs are, like other add-ons, a subscription-based feature and will renew on the same date as your plan renews.

Generative Credit Pack Pricing

Each pack contains 300 Generative Credits and costs $15 for monthly subscribers or $150 per year for annual subscribers. You can purchase multiple packs as needed.

Generative Feature

Credits Usage

Avatar IV

1 minute = 30 credits

Add Motion

1 add motion = 10 credits

Upscale Video

1 conversion = 10 credits

Generate Look

1 look= 1 credit

AI Model Training

1 training = 20 credits

Video Translation

1 minute = 5 credits

Generate Image Assets

1 image = 2 credits

Generate Video Assets

1 video = 15 credits

How to Purchase

To purchase a Generative Credit Pack, go to Settings, navigate to the Subscriptions & API section, click on Manage Add-ons, and then select Buy Now under Generative Credit Pack.


Avatar Add-Ons

Need more avatars than your plan includes? Now you can add unlimited avatars for your business with flexible monthly or yearly plans!

Add-On Pricing

Video Avatar Slots: $29/month or $300/year

Interactive Avatar Slots: $49/month or $480/year

To access Add-Ons, go to the pricing screen, scroll down to "Avatar Add-On," and click Purchase more avatars now. From there, you can select as many Video or Interactive Avatars as you want. Use the plus and minus signs to adjust the quantity before heading to checkout.

🛎️ Note: If you're on a monthly plan, the checkout window will default to the monthly option, but you can toggle to yearly if preferred on the pricing homepage. For those on a yearly plan, only the yearly option will be displayed. Contact [email protected] if you need any purchasing assistance.


Frequently Asked Questions (FAQ)

How do I apply a promo code or discount to my purchase?

If you’ve received a promo or discount code, you can apply it at checkout. Look for the Add promotion code field under the subtotal before you complete your purchase. We occasionally share codes like these, so be sure to follow us on social media to catch future deals.

How do I cancel my plan / subscription?

To cancel your plan:

  • Log in to your HeyGen account.

  • Go to Settings > Subscriptions.

  • Next to the upgrade button, click the down arrow.

From here you can choose to Cancel your plan, which will cancel it at the end of the current billing cycle, or Pause your plan, which will temporarily stop payments.

🛎️ Note: Pausing your plan does not cancel it entirely—it simply postpones the next charge by 30 days from your last billing cycle date [it does not pause indefinitely]. For example, if your billing date is January 1st and you pause your plan before that date, you won’t be charged in January, but your billing will resume on February 1st and you will be charged on that date.

If you'd like to 'Pause Indefinitely', we recommend canceling your account. All of your amazing avatars, videos and projects will still be accessible when you're ready to sign back up!

How do I buy more Gencredits for AvatarIV or Video Translations?

You can purchase GenCredits packs if you got to Settings -- Subscriptions & API -- Manage Add-ons

How to upgrade / downgrade my plan?

Upgrade: Change your plan anytime through your settings page. The changes will take effect immediately, keeping your previously purchased credits intact.

Downgrade: Purchase your new preferred plan and email us at [email protected] with the main email for the account and your request to downgrade, and we'll make sure to help you out!


*Last updated on June 19, 2025.

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