Over the years, our subscription offerings have evolved as HeyGen continues to grow and adapt. Below is a breakdown of our current subscription types, along with information about deprecated account types and the support provided for each. Whether you're on the latest plan or a legacy subscription, we've got you covered.
🛎️ Note: The below article covers regular HeyGen Avatar & Video subscriptions only. Click here to learn about our API Subscriptions for Video, Translation, and Interactive Avatars.
Key Features: Unlimited Plans
Let's start with the basics and better explain our Pricing Page by highlighting the key features in each current subscription type.
HeyGen Free Plan
For individuals learning and exploring HeyGen
Video Generation:
3 videos per month
Videos up to 3-mins in duration
720p video export
Standard video processing
3 Avatar IV videos per month
Features You’ll Love:
1 Custom Video Avatar
500+ Stock Video Avatars
30+ languages
Share & download videos
HeyGen Creator Plan
For individuals creating short-form videos
Video Generation:
Unlimited Avatar videos
Videos up to 30-mins in duration
1080p video export
Fast video processing [see details]
10 minutes of Avatar IV per month
120 Video Translation minutes per month
Everything in Free, plus:
1 Custom Video Avatar
1 Custom Interactive Avatar
700+ Stock Video Avatars
Voice cloning
175+ languages and dialects
Generate Looks
Look Packs
Watermark removal
Brand Kit
HeyGen Team Plan
For individuals and teams generating on-brand, high-quality videos
Video Generation:
Unlimited Avatar videos
Videos up to 30-mins in duration
4k video export
Fast video processing [see details]
10 minutes of Avatar IV per month
120 Video Translation minutes per seat per month
Everything in Creator, plus:
2 seats included
2 Custom Video Avatars
2 Custom Interactive Avatars
Unlimited Photo Avatars
Edit & proofread translation script
Workspace collaboration
Video draft commenting & editing
Invites & team management
Pay as you grow
Scale your brand and centralize assets
HeyGen Enterprise Plan
For businesses with custom needs producing studio-quality videos
Video Generation:
Unlimited videos
No video duration max
4k video export
Fastest video processing
5 minutes of Avatar IV per month
Everything in Team, plus:
Centrally manage roles and access
SAML/SSO
Enterprise-grade security & privacy
Commercial terms
Priority customer support
Dedicated customer success manager
Each tier is designed to meet the specific needs of individual users, creators, teams, and enterprise clients, providing more features and support as you move up the tiers.
Unlimited Plan Costs*
For detailed cost breakdown and the most up-to-date information, please view our Pricing Page. Make sure to scroll down for an in-depth review of the features.
Creator: $24/month (annual) or $29/monthly
Team: $30/month/seat (annual, 2 seat minimum) or $39/monthly/seat (2 seat minimum)
Enterprise: Custom pricing. Contact [email protected] to learn more.
Free: $0/month
NEW! Generative Credit Packs
Generative Credit Packs are available as add-ons to HeyGen Creator and Team plans. Generative Credits allow you to continue using HeyGen's advanced AI features after you've used up your monthly plan allowances.
🛎️ Note: If you're on a monthly plan, your Generative Credit Add-on pack will renew the same date as your main subscription. If you're on the annual plan, you will get all 3600 GenCredits at once, with one annual charge of $150.
Generative Credit Pack Pricing
Each pack contains 300 Generative Credits and costs $15 for monthly subscribers or $150 per year for annual subscribers. You can purchase multiple packs as needed.
Generative Feature | Credits Usage |
Avatar IV | 1 minute = 30 credits |
Add Motion | 1 add motion = 10 credits |
Upscale Video | 1 conversion = 10 credits |
Generate Look | 1 look= 1 credit |
AI Model Training | 1 training = 20 credits |
Video Translation | 1 minute = 5 credits |
Generate Image Assets | 1 image = 2 credits |
Generate Video Assets | 1 video = 15 credits |
How to Purchase
To purchase a Generative Credit Pack, go to Settings, navigate to the Subscriptions & API section, click on Manage Add-ons, and then select Buy Now under Generative Credit Pack.
Avatar Add-Ons
Need more avatars than your plan includes? Now you can add unlimited avatars for your business with flexible monthly or yearly plans!
Add-On Pricing
Video Avatar Slots: $29/month or $300/year
Interactive Avatar Slots: $49/month or $480/year
To access Add-Ons, go to the pricing screen, scroll down to "Avatar Add-On," and click Purchase more avatars now. From there, you can select as many Video or Interactive Avatars as you want. Use the plus and minus signs to adjust the quantity before heading to checkout.
🛎️ Note: If you're on a monthly plan, the checkout window will default to the monthly option, but you can toggle to yearly if preferred on the pricing homepage. For those on a yearly plan, only the yearly option will be displayed. Contact [email protected] if you need any purchasing assistance.
Frequently Asked Questions (FAQ)
How do I apply a promo code or discount to my purchase?
If you’ve received a promo or discount code, you can apply it at checkout. Look for the Add promotion code field under the subtotal before you complete your purchase. We occasionally share codes like these, so be sure to follow us on social media to catch future deals.
How do I cancel my plan / subscription?
To cancel your plan:
Log in to your HeyGen account.
Go to Settings > Subscriptions.
Next to the upgrade button, click the down
arrow.
From here you can choose to Cancel your plan, which will cancel it at the end of the current billing cycle, or Pause your plan, which will temporarily stop payments.
🛎️ Note: Pausing your plan does not cancel it entirely—it simply postpones the next charge by 30 days from your last billing cycle date [it does not pause indefinitely]. For example, if your billing date is January 1st and you pause your plan before that date, you won’t be charged in January, but your billing will resume on February 1st and you will be charged on that date.
If you'd like to 'Pause Indefinitely', we recommend canceling your account. All of your amazing avatars, videos and projects will still be accessible when you're ready to sign back up!
How do I buy more Gencredits for AvatarIV or Video Translations?
You can purchase GenCredits packs if you got to Settings -- Subscriptions & API -- Manage Add-ons
How to upgrade / downgrade my plan?
Upgrade: Change your plan anytime through your settings page. The changes will take effect immediately, keeping your previously purchased credits intact.
Downgrade: Purchase your new preferred plan and email us at [email protected] with the main email for the account and your request to downgrade, and we'll make sure to help you out!
*Last updated on June 19, 2025.