HeyGen

For Enterprise customers: Learn how to set up both SAML SSO for Microsoft Entra ID (formerly Azure AD)

Set up SAML SSO with Microsoft Entra ID

This article helps explain the functions of the Generative Credit Packs.

How to Use Generative Credits (GenCredits) Packs

Here you can find all the up-to-date information on our subscriptions and pricing.

HeyGen Pricing, Plans, and Subscriptions Explained: What You Need to Know

No longer need HeyGen and want to unsubscribe? Need a break from payments but want to keep your account active? Learn more here.

How to Cancel or Pause your HeyGen Subscription

Access powerful streaming, avatar, and video features beyond the HeyGen platform with one of our API subscriptions!

HeyGen API / LiveAvatar Pricing & Subscriptions Explained

Easily manage your HeyGen subscriptions, billing details, and invoices all in one place.

Billing, Payments & Invoices

Manage your HeyGen account: update your email, enable MFA, view your full video history or delete your account all under Settings.

How to manage your HeyGen account settings

This article describes the pricing for HeyGen Mobile plans.

HeyGen Mobile Pricing & Plans

If eligible, you can find instructions here on how to apply for a refund on your HeyGen subscription.

Refund Process and Policy

Invite friends to HeyGen and earn GenCredits!

HeyGen Referral Program

Need to upgrade or downgrade your subscription? Here's how.

How to Upgrade or Downgrade Your Subscription

For Enterprise customers: Learn how to set up both SAML SSO for Okta

Set up SAML SSO with Okta

Want to book a meeting to learn more about our Enterprise Plans? Need to get in contact about a current plan? Learn how here!

Enterprise Plans: Get In Touch

Jasper

Account + Billing

<span style="color: #ababab">12130 Millennium Drive Suite 300, Los Angeles, CA 90094</span>

Visit HeyGen

Blog

Community

How-to Guides

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.