New or Prospective Users
HeyGen's Enterprise Plan is tailored for organizations seeking advanced AI video generation capabilities, enhanced collaboration features, and robust security measures. It's ideal for businesses aiming to scale content production efficiently while maintaining high-quality standards.
Is Enterprise Right for You?
Content Volume: Does your organization require the production of a high volume of videos regularly?
Collaboration Needs: Do you have multiple teams or departments that need to collaborate seamlessly on video projects?
Advanced API & Integrations: Do you need seamless API access to integrate AI video creation into your existing platforms, CRMs, or automation workflows?
Security Requirements: Are advanced security features and compliance standards essential for your video content?
If you answered "yes" to all of these questions, the HeyGen Enterprise Plan might be the perfect fit for your organization.
Who Benefits Most from an Enterprise Plan?
Large Enterprises: Organizations with extensive teams requiring coordinated video production efforts.
Creative Agencies: Agencies producing diverse video content for various clients and campaigns looking to leverage HeyGen for their clients.
Educational Institutions: Universities and training centers developing comprehensive e-learning materials.
Marketing Departments: Teams focusing on large-scale, personalized marketing video campaigns.
To explore how HeyGen's Enterprise Plan can cater to your specific needs, we encourage you to reach out to our Sales Team. Visit our Contact Page or click below to get in touch and discuss a customized solution for your organization.
🛎️ You would need a business domain on your email address in order to contact our Sales team using this link 🛎️
Already part of the HeyGen community and need assistance? For Technical Support, please reach out to [email protected] or use the Chat feature on your HeyGen Homepage on the bottom right corner.
Enterprise users looking to discuss subscription related inquiries, payments, or feedback, please reach out directly to your Enterprise Representative.
Enterprise Plans: Frequently Asked Questions
Interested in Enterprise or have questions regarding your plan? Here are some commons questions to get you started.
Where Can I Find HeyGen's Security and Compliance Documents?
HeyGen prioritizes privacy, protection, and AI ethics, ensuring your data is secure. We’re proud to be SOC 2 Type 2 compliant, a recognized standard for data protection. View and request our security documentation here.
What Are the Advanced Security Features Included in the Enterprise Plan
These features are set to match the security and IT protocols of large scale companies who has more rigorous security standards:
1. Single Sign-On (SSO): This allows users to authenticate with a single ID and password across multiple software systems.
2. Multi-factor Authentication (MFA): Adds an additional layer of security by requiring more than one method of authentication.
3. SOC 2 Compliance: Sharing internal docs (SOC 2 Type 2, Pentest, Security policies, etc)
4. Audit Log: Tracks and logs user activities to provide an audit trail that can be used for understanding the sequence of events in case of security incidents.
5. Data Processing Agreement (DPA): Offers contractual terms that meet GDPR requirements for enterprise users who collect data from data subjects in the EU.
6. SCIM User provisioning - SCIM user provisioning to allow automated user management from your identity provider.
7. Hands On security onboarding with the customers IT team.
8. No training of our model on any of the Enterprise data.
What Is HeyGen's Master Service Agreement (MSA)?
You can review our MSA here. Purchasing the Enterprise plan means you agree to the terms outlined in the MSA. If you have questions, please reach out to sales.
What Payment Options Are Accepted?
We accept bank transfers and most major credit cards, including Visa, Mastercard, Maestro, American Express, Cartes Bancaires (CB), Diners Club, Discover, JCB, and UnionPay.
Is a Monthly Subscription Available?
The Enterprise plan is only offered as an annual subscription. If you’d prefer a monthly option, you can explore our Creator or Business plans.
How Do I Get a Copy of My Invoice?
After purchasing, an email with your invoice and receipt will be sent to you. You can also access your invoice under the ‘Subscriptions’ tab in Workspace Settings, generated with the information provided at checkout.
How Can I Access HeyGen's API or Enterprise Versions of LiveAvatar and Personalized Video?
These features are available across all plans. If you’re on the Enterprise plan and need assistance, contact your Enterprise Representative—we’re happy to help!