We care deeply about the privacy, safety, and trust of every HeyGen user. Below is a one-stop resource for helpful links to our terms, policies, and security standards.
Terms & Policy Pages
Security & Data Protection
Our Commitment to Security & Privacy
We take platform security seriously. Here are a few key things to know:
SOC 2 Type 2 Compliant: HeyGen has completed a SOC 2 Type 2 audit, the industry standard for demonstrating that your data is handled securely. Request our report at the HeyGen Security Portal.
HIPAA Compliant: HeyGen is HIPAA compliant. HIPAA coverage is available on the Enterprise plan only and applies once a Business Associate Agreement (BAA) is signed with HeyGen. To get started, contact your Enterprise Representative or our Sales team.
Servers in the U.S.: All our servers are hosted on AWS and based in the United States.
No Third-Party Data Sharing: We do not share your data with third-party vendors. Ever.
Daily Data Backup: We back up our data every day.
Strict Moderation Guidelines: Our team enforces clear, transparent policies to keep the platform safe for everyone.
For any questions related to terms, data usage, or account security, feel free to contact our team at [email protected] — we're here to help.