At HeyGen, we are committed to providing a safe and enjoyable experience for all of our users. As a company that specializes in AI video creation, we understand the incredible power of video to tell stories and convey information. However, with this power comes a responsibility to ensure that the content on our platform is respectful, ethical, and in line with our values as a company.

As a result, we have developed a policy defining what kinds of content we do not allow on our platform. This includes content that promotes violence, hate speech, or discrimination; content that is illegal or promotes illegal activity; spam or fraudulent content; and content that infringes on intellectual property rights. We believe that these types of content have no place on HeyGen and will not be tolerated.
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In addition to our prohibition on certain types of content, we also have age restrictions in place for certain types of content that may not be suitable for all audiences. We believe that it is important to protect children and other vulnerable individuals from inappropriate or harmful content, and these age restrictions are in place to ensure that our platform is safe for everyone.
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To ensure that our users understand what is and is not allowed on our platform, we have provided clear guidelines for what is expected of them. We ask that users not post any content that violates our moderation policy, follow all applicable laws and regulations, and respect the rights and privacy of others.
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If you come across content on HeyGen that you believe violates our moderation policy, we encourage you to report it to us. We have a dedicated team of moderators who will review all reports of inappropriate content in a timely manner and take action if necessary. If you feel that a decision made by the moderation team was incorrect, you may appeal the decision by emailing [email protected]
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At HeyGen, we are committed to constantly improving and evolving our platform. As such, we may update our moderation policy or make changes to the platform at any time. When we do, we will communicate these updates or changes to our users via email or on the platform itself.
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We believe that it is our responsibility to ensure that the content on HeyGen is ethical and in line with our values as a company. We are committed to creating a safe and enjoyable experience for all of our users, and we hope that our content moderation policy reflects that commitment.