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How to Contact our Support Team
How to Contact our Support Team
Emily avatar
Written by Emily
Updated over 3 months ago

For technical support or general questions, feel free to reach out to our Support Team at [email protected]


For issues specifically related to your avatar's quality, (not including Moderation issues) please email us at [email protected]

For Enterprise Inquiries, please reach out to [email protected] with the following information:

  1. Your company name and role

  2. Your use case (e.g., avatar videos, video translation, or other features)

  3. Projected annual video creation

  4. Your experience with our self-serve plan and HeyGen account

  5. Other solutions you’ve considered

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