For technical support or general questions, feel free to reach out to our Support Team at [email protected]
For issues specifically related to your avatar's quality, (not including Moderation issues) please email us at [email protected]
For moderation related issues, such as general questions or issues you've been repeatedly having with moderation, please email [email protected]
For privacy and security related questions, please email [email protected]
For Enterprise Inquiries, please reach out to [email protected] with the following information:
Your company name and role
Your use case (e.g., avatar videos, video translation, or other features)
Projected annual video creation
Your experience with our self-serve plan and HeyGen account
Other solutions you’ve considered