For technical support or general questions, feel free to reach out to our Support Team at [email protected] or use the chat bubble on the bottom-right part of your HeyGen homepage.
For issues specifically related to your avatar's quality, (not including Moderation issues) please email us at [email protected]
For moderation related issues, such as general questions or issues you've been repeatedly having with moderation, please email [email protected]
For privacy and security related questions, please email [email protected]
For Enterprise Inquiries, please use the link here to contact our Sales team.
You can also view our health status page here for any live incidents or on-going issues.