Is HeyGen's Enterprise Plan Right for Me?
The Enterprise plan is perfect for organizations needing studio-quality production, creating high volumes of content, or requiring advanced collaboration and security features. It’s ideal for creative agencies, large enterprises, or teams aiming to scale their content production.

Where Can I Find HeyGen's Security and Compliance Documents?
HeyGen prioritizes privacy, protection, and AI ethics, ensuring your data is secure. We’re proud to be SOC 2 Type 2 compliant, a recognized standard for data protection. View and request our security documentation here.

What Is HeyGen's Master Service Agreement (MSA)?
You can review our MSA here. Purchasing the Enterprise plan means you agree to the terms outlined in the MSA. If you have questions, please reach out to sales.

What Payment Options Are Accepted?
We accept bank transfers and most major credit cards, including Visa, Mastercard, Maestro, American Express, Cartes Bancaires (CB), Diners Club, Discover, JCB, and UnionPay.

Is a Monthly Subscription Available?
The Enterprise plan is only offered as an annual subscription. If you’d prefer a monthly option, you can explore our Creator or Team plans. For an Enterprise trial, contact sales.

How Do I Get a Copy of My Invoice?
After purchasing, an email with your invoice and receipt will be sent to you. You can also access your invoice under the ‘Subscriptions’ tab in Space Settings, generated with the information provided at checkout.

How Can I Access HeyGen's API or Enterprise Versions of Interactive Avatar and Personalized Video?
These features are available across all plans. If you’re on the Enterprise plan and need assistance, contact sales—we’re happy to help!