What is LiveAvatar?
LiveAvatar is HeyGen’s real-time AI avatar technology that enables lifelike realtime and interactive conversations between softwares and end users. Unlike pre-recorded media, LiveAvatar listens and responds instantly, delivering spontaneous AI-driven dialogue with natural facial animation and lip-sync. It’s designed to transform the way people communicate with machines, making digital interactions more human, engaging, impactful, and accessible to everyone.
Who is LiveAvatar for?
LiveAvatar empowers software developers and businesses to build the next-generation AI solutions through a real-time, multimodal interface that delivers scalable human presences, fundamentally transforming how users perceive and interact with AI systems.
What are the key features of LiveAvatar?
Hyper-realistic avatars: The most lifelike digital humans powered by HeyGen’s cutting-edge technology.
Real-time interaction: Supports natural, 2-way communication through voice, video, and text with low latency, enabling smooth, lifelike conversation between users and AI in real time.
API-first architecture: Easily integrate LiveAvatar into existing products, workflows, or AI applications with our API and SDK. View docs here.
Scalable performance: Built to support large-scale, concurrent sessions with consistent quality
Low latency: Optimized infrastructure ensures smooth, responsive real-time experiences, delivering some of the fastest performance on the market.
What’s the process to create a custom LiveAvatar?
To train a LiveAvatar, submit a continuous 2-minute video with these three parts:
Listening (15 seconds)
Talking (90 seconds)
Listening (15 seconds)
The footage must be continuous, with no cuts or edits. You can review the best practices here.
How does LiveAvatar credits work, and how many minutes are included per credit?
Each LiveAvatar credit equals half or one minute of streaming, depending on how you integrate. More specifically:
1 credit = 30 seconds of streaming when you build with Full mode
1 credit = 1 minute of streaming when you build with Custom mode
Note, LiveAvatar credits are independent of HeyGen API credits.
For more details, please check out our API documentation.
What are the LiveAvatar use-cases?
LiveAvatar is versatile and widely applicable across industries:
Learning & Development: Empower teams through customized and immersive training.
Education & Training: Create adaptive, engaging learning experiences.
Customer Support: Deliver fast, human-like assistance.
Live Presentations: Host dynamic product demos, webinars, and events.
Sales Enablement: Drive stronger engagement and lead qualification.
Celebrity: Enable interactive fan engagement and live digital appearances.
Can I try LiveAvatar today?
Yes, visit our app and chat with sample LiveAvatars or create your own!
You can sign up for a free account to explore more avatars, or try our API integration using free credits with zero commitment.
What do real customers say about LiveAvatar?
LiveAvatar has been validated across multiple real-world use-cases. Check out our customer success stories:
What is the relationship between LiveAvatar and HeyGen’s Interactive Avatar?
LiveAvatar is the official production version of HeyGen’s Interactive Avatar, a beta innovation developed under HeyGen Labs. Built on the same cutting-edge avatar research and engineering foundation, LiveAvatar delivers a more scalable, reliable, and business-ready solution for real-time AI interaction.
How does LiveAvatar differ from HeyGen?
HeyGen: The all-in-one platform for AI video creation (marketing videos, product explainers, training content).
LiveAvatar: A real-time interactive avatar system designed for live conversations, dynamic engagement, and instant response experiences.
Can I access LiveAvatar using my existing HeyGen account?
Yes. You can access LiveAvatar using your existing HeyGen account, no separate signup required.
Are HeyGen and LiveAvatar avatars cross-compatible?
No, they are not. HeyGen and LiveAvatar avatars are trained on different models and are not cross-compatible at this time.
What should I do with my existing Interactive Avatar assets and plans?
If you are an Interactive Avatar user, we will help you migrate your content from Interactive Avatar to LiveAvatar without disruption, we’ll follow up with you separately with a migration plan soon.