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Introducing LiveAvatar

Discover LiveAvatar — HeyGen’s real-time AI avatar platform for live, interactive conversations and seamless API integration.

Drew Teves avatar
Written by Drew Teves
Updated this week

What Is LiveAvatar?

LiveAvatar is HeyGen’s next-generation, real-time AI avatar technology designed for instant, two-way interaction between people and AI. Unlike pre-recorded videos, LiveAvatar listens, responds, and speaks back in real time with natural lip-sync, expressions, and gestures — creating a truly human-like digital presence.

LiveAvatar is built to help developers, educators, and businesses integrate humanized AI conversations into their apps, websites, or live experiences — all through a scalable, low-latency streaming platform.

🛎️For Frequently asked questions about AvatarLive- click here


Who Is LiveAvatar For?

LiveAvatar is ideal for:

  • Developers building interactive AI agents, assistants, and applications

  • Businesses wanting to create virtual presenters, hosts, or sales reps

  • Educators and trainers offering immersive, personalized learning experiences

  • Customer support and onboarding teams looking to humanize automated service

  • Creators and media producers running webinars, live events, or digital appearances


Key Features

  • Hyper-realistic avatars: Built using HeyGen’s most advanced rendering technology for lifelike performance.

  • Real-time interaction: Avatars can listen and respond instantly through voice, video, or text with minimal delay.

  • API-first architecture: Designed for developers to integrate easily into existing products or workflows.

  • Scalable performance: Supports large concurrent sessions with consistent quality.

  • Low latency: Optimized infrastructure ensures smooth, real-time response — one of the fastest in the market.


What Can You Do With LiveAvatar?

Here are some common use cases across industries:

  • Learning & Development: Empower teams through immersive, customized training experiences.

  • Education & Training: Create adaptive, interactive lessons that engage learners in real time.

  • Customer Support: Provide fast, human-like assistance and 24/7 engagement.

  • Live Presentations: Host dynamic product demos, webinars, and corporate events with lifelike AI hosts.

  • Sales Enablement: Deliver personalized pitches and onboarding to drive stronger engagement and conversions.

  • Celebrity & Entertainment: Power interactive fan experiences, live digital appearances, and influencer-driven events.


How LiveAvatar Works

LiveAvatar streams AI avatars in real time using WebRTC technology for smooth, low-latency video and voice communication.

Developers can connect LiveAvatar to their own Large Language Models (LLMs) — such as ChatGPT or custom-trained systems — so avatars respond intelligently in any context.


Creating a Custom LiveAvatar

To train your own LiveAvatar, submit a continuous 2-minute video with:

  1. Listening (15 seconds)

  2. Talking (90 seconds)

  3. Listening (15 seconds)

The video must be uncut and follow HeyGen’s quality and consent guidelines. Once approved, your avatar can respond in real time through the LiveAvatar API or SDK.


Credits & Usage

LiveAvatar uses its own credit system separate from HeyGen’s standard API credits.

  • 1 LiveAvatar credit = 1 minute of LiveAvatar streaming.
    You can explore LiveAvatar for free using the trial credits available in your account.


Relationship to HeyGen Interactive Avatar

LiveAvatar is the official production version of HeyGen’s Interactive Avatar — originally a beta feature within HeyGen Labs.

While built on the same technology, LiveAvatar is hosted on a separate platform at liveavatar.com, offering higher scalability, enterprise-grade stability, and real-time streaming performance.

Avatars created in HeyGen are not cross-compatible with LiveAvatar. Existing Interactive Avatar users will receive migration support to transition their assets seamlessly.


Accessing LiveAvatar

You can log in to LiveAvatar using your existing HeyGen account credentials — no separate signup needed.


In Summary

Feature

LiveAvatar

HeyGen

Purpose

Real-time, interactive AI conversations

Pre-rendered video creation

Platform

Integration

API & SDK (real-time)

Studio-based video generation

Use Cases

Customer engagement, training, support, live events

Marketing videos, explainers, e-learning

Compatibility

Not cross-compatible with HeyGen avatars

Separate models and infrastructure

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